Fashion retail is not for the faint of heart, and even the business owner running an operation like a well-oiled machine can find it hard to keep his or head above water in this increasingly competitive arena.
Flexibility to adapt to what the customer wants is key to surviving the stormy retail waters of 2017. Delivering on promises is calling increasingly shifting towards the ways in which a customer can buy products.
Managing, controlling, and improving business functions within the retail environment depends on receiving high quality, real time information that comprehensively covers two critical risk areas in the store: stock and cash.
Customers are at the forefront of driving trends in retail and defining the ways in which they engage with retailers: it’s essential that retailers get to know exactly who their customers are to remain relevant.
South African shoppers are increasingly compelled to make decisions between household essentials and the nice-to-haves. Meeting tighter budgets has significantly changed the contents of the shopping basket, and South African retailers are noting the drop in sales of exclusive products, and an in
2016 was coined ‘The Year of the Customer’: never before has the customer had this much power in retail. Customers have as much knowledge as your shop assistants, are researching before they come into the store, or are using a digital channel.
Most businesses’ key areas of operations consist of stock, cash and/or cash flow, and people to improve and grow the business. Dolfin and Dolfin Live provide information to the business to manage and control the flow of cash and stock. Reporting at store level pro